Postage Policy

Any product(s) ordered before 1pm will be posted the same day, and any product(s) ordered after 1pm will be posted the following day.

The only exception to this is if a product is ordered after 1pm on a Friday then the product(s) will be posted on the following Monday, or if there is a Bank Holiday or Official Holiday then the product(s) will be posted on the next working day.

 

UK Shipping

Royal Mail 48 Hour Delivery (Untracked) - FREE For Orders Under £30

Royal Mail 48 Hour Delivery (Tracked) - FREE For Orders Over £30 

Royal Mail 24 Hour Delivery (Tracked) — £1.99

 

EU/International Shipping

Standard EU Delivery (Untracked) - £3.99

Standard EU Delivery (Tracked) - £7.99 or FREE for orders over £30

Standard International Delivery (Tracked) - £9.99

 

In the case that your product(s) haven't arrived in those time frames we operate a 14 day policy as in 99% of cases the post has been misdirected and will be with you in that time frame. If after 14 days you still haven't received your package then please contact us on james@herb-ology.co.uk to see how we can create a good outcome from this. Please note EU/international orders can take up to 10-14 working days for delivery.